Eligibility And Restrictions
Check fit before you submit an HTMA request.
This page helps you understand who can generally proceed, when a manual review is required, and what this public site does not handle yet.
Why this page exists
The request flow is manual by design. Eligibility and restriction review happens before any future ordering step so people are not pushed into a path that may not fit their location or situation.
No payment is collected here. This is a request-first flow, and some requests require confirmation before the next step is offered.
General Fit
Who can usually move forward
These requests generally fit the current public intake flow and can usually proceed to manual review through the request form.
Adults who want to request HTMA through the practice
Existing clients requesting a retest or progress review
Practitioners asking about reporting or interpretation support
Review Required
Situations that need manual confirmation first
These are not automatic denials. They are situations where location, logistics, or prior-testing context should be reviewed before you proceed.
New York residents should contact first before assuming availability
International requests may require location review before proceeding
Requests involving unclear shipping, handling, or prior-testing details may need manual confirmation
Not Included Yet
What this public flow does not handle at this stage
The public commercial foundation is intentionally narrow so the request process stays clear and predictable.
Current boundary
Requests expecting direct checkout or immediate payment on the public site
Current boundary
Requests expecting medical diagnosis, treatment, or urgent clinical care
Current boundary
Requests that need the full retest engine or consultation platform before intake review
Next Step
If your situation looks eligible, move into the request form.
If you are in a review-required category, still use the request form and explain your situation clearly. That keeps the intake decision manual and accurate.